FAQS
How can I collect Judy Rey Wasserman’s UnGraven Image art?
To begin with go to the Art of Seeing The Divine Shop, where you will find currently available Limited Edition prints, and also Open Edition Prints.
Choose an item and click the “Add to Cart” button. Continue shopping until you are ready to check out. Then check out from and place them in your cart. When you have completed your shopping, check out. We’ll prepare your order and let you know when it’s on its way!
What is a Limited Edition art print?
A limited edition art print is a print that is in a edition of same size and same materials art prints by the same artist, which are published in a specific and finite amount. The number of prints originally available in the edition is publicly known. The number of the edition, plus the number of each specific print is usually indicated on the artwork, and on the Certificate of Authenticity that accompanies the artwork. In addition to inspirational and decorative value, limited edition prints have investment potential.
What is an Open Edition art print?
An Open Edition art print is a print that may be issued indefinitely. These prints are for inspirational and decorative purposes only.
What are Archival Giclee Prints?
Archival Giclee prints are created using special printers that use archival inks and printed on special archival papers. Archival prints are more expensive because the machines, supports (paper, canvas, silk, etc.), and inks used are more expensive, and often time consuming to achieve. All prints currently available through the Art of Seeing The Divine Shop are created using special art printers, archival inks and archival papers or canvas.
Where are your art prints made?
Our prints are printed in the artist’s own studio. This ensures quality control. The Limited edition prints are hand signed and numbered by the artist. We are committed to ensuring all our products produced ethically and with excellence. That’s why all our products are printed and produced in the USA
Are your prices in USD?
Yes, all our prices are in USD.
What forms of payment do you accept?
We accept major credit cards such as Visa, MasterCard, and American Express.
Do you offer Gift Cards?
Not yet, but we hope to offer them soon!
What is your return policy?
We want you to be 100% satisfied with your purchase. If you are not satisfied with your purchase for any reason—please contact us and we will make things right.
Where do you ship to?
During our opening, we can successfully ship to the USA and Canada. We are looking to expand to the UK, EU, and Israel shortly. If you live in those areas, and wish to place an immediate order, please contact us directly via email and we will do our best to personally accommodate you.
Can I track my order?
Once your order has been shipped, you will receive an email with a USPS tracking link. Please allow for 24hrs for the link to activate. Once the package leaves the US, the tracking links may not update but the package is still on its way.
How long does shipping take?
All prints are created in our own studio. All orders are shipped via USPS. Please allow 4-6 business days for orders to be created ad sent after your purchase is complete. Domestic shipping can take between 1-3 weeks. If you require Priority or Priority Express mail to expedite time please contact us via email for the additional charges required.
What if my order is damaged due to shipping?
In the rare case that your product is damaged, we will ship you out a replacement at no additional cost. All you need to do is contact us and send us a photo of the damaged product within 5 days of delivery.
What if my order gets lost in the mail?
First, relax, this is very rare. If your order gets lost in the mail, we will ship you out a replacement at no additional cost. We insure all orders over $100.00.
Issues associated with Covid-19 has caused delays for many envelopes and packages sent through USPS. Please consult your tracking number(s) for actual expected arrival times. Please be patient. We also watch tracking. We will create and send a new print to you when we have consulted with USPS and it is obvious the shipment was lost.
Can I cancel or modify my order?
When you place an order, you have 12 hours to contact us to change or modify your order. After 12 hours, we’ve already started working on your order and it is too late to cancel it or modify it.
To cancel an order, please provide all the details concerning the items you want to cancel as well as your order number.
To modify an order, please include all the details of your order: order number, style, size and color then specify the item you would like to change it for in your email and we’ll do our best to help you!
For this or any other questions or issues please contact support@artofseeingthedivine.com